Help Center
fg6 Frequently Asked Questions
From opening an account to withdrawing money via bKash — find answers to all your questions about fg6 in one place on this page.
fg6 wants to ensure the most transparent and straightforward gaming experience for players in Bangladesh. Below we have organized your most common questions into five sections — opening an account, depositing money via bKash or Nagad, slots and cricket betting, bonus terms and conditions, and safe responsible gaming. If you cannot find your question, ask us directly on our 24/7 live chat.
Account and Registration
All you need to open an account at fg6 is an active mobile number and a password. The registration process is entirely online and takes just a few minutes. Once your account is active, you can enjoy any game and claim bonuses right away.
No. Under fg6 rules, each person may hold only one account. If multiple accounts are detected, the accounts involved may be closed and any accumulated bonuses cancelled. This rule is strictly enforced to maintain a fair and level playing environment.
fg6 Login page and use the "Forgot Password" option. A verification code will be sent to the mobile number provided during registration. Enter the code and you will be able to set a new password. If you still have trouble, contact our 24/7 live chat.
For secure transactions on the fg6 platform, identity verification may be required for withdrawals above a certain amount. This process is done entirely to protect the security of your account and funds. Contact our live chat support for more details.
You must be at least 21 years old to open an account and play at fg6. Opening an account for anyone under 21 is strictly prohibited. This restriction is strictly enforced as part of responsible gaming.
Deposits and Withdrawals
Depositing money to fg6 via bKash is nearly instant. Your account balance is usually updated within a few seconds of the payment being completed. In rare cases there may be a slight delay due to network issues — if that happens, let us know via live chat.
The minimum deposit amount at fg6 is ৳100 (the same for all payment methods). The minimum withdrawal amount is ৳800. Withdrawal requests below this amount are not processed. Once you meet the minimum withdrawal amount, go ahead and submit your request.
Yes. fg6 supports withdrawals via Nagad, Rocket, bKash and bank transfer. Withdrawals generally take 30 minutes to 3 hours. Submit your request with the correct mobile number and complete any required verification steps.
fg6 itself does not charge any additional transaction fees. However, bKash, Nagad or Rocket may have their own service charges, which are set directly by the mobile banking provider. For bank transfers, charges may apply in accordance with your bank's policy.
The standard processing time is 30 minutes to 3 hours. If you have waited longer than that, contact our 24/7 live chat with your account details and the transaction reference number. Our support team will resolve it quickly.
Games and How to Play
fg6's cricket section lets you bet on BPL and any other international or domestic tournament. Choose your preferred team or outcome before the match starts, set your bet amount and confirm. In-play betting is also available, letting you bet in real time as the match unfolds using live odds.
fg6's slots section features hundreds of slot games from world-renowned providers including PG Soft, Pragmatic Play and JILI. From popular titles like Fortune Tiger, Gates of Olympus, Sweet Bonanza and Fortune Gems to fishing games and live casino — all on one platform.
RTP is the percentage of total money wagered on a game that is returned to players on average over the long term. For example, a 95% RTP means that for every ৳100 wagered, an average of ৳95 may be won back — but this is not a guarantee for every session; it is a statistical average.
Yes, fg6 is fully mobile-friendly. The site runs smoothly on both Android and iOS device browsers. All games, betting, deposits and withdrawals can be done from mobile. No separate app download is needed.
In fg6's live casino section you play with real dealers via live streaming. Various table games including Roulette, Baccarat and Blackjack are run by professional dealers in real time. Players can interact with the dealer through chat — it is a real casino experience.
Bonuses and Promotions
When you make your first deposit to a new account, fg6 will give you a 100% bonus on your deposit, up to a maximum of ৳10,000. That means if you deposit ৳1,000, you get an extra ৳1,000 as a bonus. Visit the bonus page to claim your bonus.
A wagering requirement is the number of times you must place bets before you can withdraw a bonus. The wagering requirement for the fg6 welcome bonus is 25 times. For example, if you receive a ৳1,000 bonus, you must complete a total of ৳25,000 in bets before it becomes withdrawable.
The fg6 VIP program has 5 levels: Bronze, Silver, Gold, Platinum and Diamond. You can move up to higher levels gradually through regular play. Each level comes with weekly cashback — starting from 0.2% at Bronze up to 1.0% at Diamond.
fg6's VIP cashback is calculated every week. Based on your net losses for that week, a fixed percentage is returned directly to your account according to your VIP level. Separate wagering conditions may apply when using cashback bonuses.
Most bonuses can be used on slot games and live casino games. Separate rules may apply for using bonuses on cricket or sports betting. The terms and conditions for specific promotions are detailed on the bonus page.
Safety and Responsible Gaming
Yes. fg6 uses the highest standard SSL encryption technology to keep all personal information and financial transactions secure. Your information is never sold to third parties. See our privacy policy for more details.
Self-exclusion is a feature that lets you temporarily or permanently close your own account. If you feel you are unable to keep your gaming habits under control, activate this feature through our live chat or by following the instructions on the responsible gaming page.
Yes. fg6 helps players keep their spending under control. Contact our support team to set a daily, weekly or monthly deposit limit. Responsible gaming is a core principle of our platform.
Common signs of gaming addiction include: playing repeatedly to chase losses, borrowing money to fund play, neglecting family or work, and feeling restless when not playing. If you experience these signs, visit our responsible gaming page right away.
Every game at fg6 is developed by trusted and certified game providers that use Random Number Generator (RNG) technology. This ensures that the outcome of every spin or bet is completely random and cannot be manipulated by anyone.
The fg6 support team is available 24 hours a day, 7 days a week in Bengali. Instant help is available via the live chat button at the bottom of any page on the site. You can also contact us by email: [email protected]
Still have a question?
Our Bengali-speaking support team is by your side around the clock. Ask directly on live chat and get an answer in just a few seconds.
Email: [email protected] | Support Hours: 24/7 (BST)